Ubuntu Medical Supplies warrants that they are the rightful
owner of the equipment listed, and are legally able to transfer
title ownership to the 'CLIENT'.
Ubuntu Medical Supplies cannot be held liable for a 'change of
mind' by either the 'CLIENT' or any 'THIRD PARTY'.
Any and all taxes, licenses and associated fees shall be paid by
The 'CLIENT' agrees to indemnify and hold Ubuntu Medical
Supplies harmless against any claims of loss or damage, without
Any claim by the 'CLIENT', based on defect/failure to work or
other, must be made via email correspondence and within 7
normal days, from and including the date of delivery.
Ubuntu Medical Supplies shall take all the reasonable steps to
ensure that the ' MEDICAL EQUIPMENT' being sold is in
conformity with applicable laws and regulations as well as
ensuring that it is in full working order for which it is purposed.
Transfer of ownership is passed over to the 'CLIENT' on the day
in which full payment is received. If there is a payment plan in
place (signed by both parties) then the machine/equipment will
remain the property of Ubuntu Medical Supplies, until full
payment is received and only then can ownership be
Ubuntu Medical Supplies cannot be held liable for damages or
loss of goods incurred when using a courier - if items are to be
insured, this needs to be requested via email correspondence
by the 'CLIENT'
Any Certification for calibration/services done will only be sent
to the 'CLIENT' once full payment for the job has been received.
Buying Brand New
Brand new medical equipment (not including consumables) are
sold ONLY with the warranties provided by the manufacturer of
the product, if any.
Buying Secondhand / Used Equipment
Any second hand / used equipment purchased from Ubuntu
Medical Supplies holds NO WARRANTY.
Any additional repairs or maintenance needed are at the full
responsibility of the 'CLIENT'.
All secondhand/used equipment will be inspected and ensured
that it passes the necessary operational verification
procedures. This certification will either be supplied with the
machine, or can be requested by the 'CLIENT' at no additional
Returns / Cash Refunds / Extension of Credit
If items need to be returned (agreed to and signed by Ubuntu
Medical Supplies) the return is at the expense of the 'CLIENT'
Any returns (agreed to and signed by Ubuntu Medical) will carry
a 15% handing fee.
Cash refunds will ONLY be considered on BRAND NEW
equipment, if found faulty or defective upon further
investigation and reported within the time window required.
This arrangement must be in writing and signed by Ubuntu
Delivery fees are not reimbursed
Returns / Credit will only be extended pending the findings of a
further investigation and needs to be agreed to and signed by
Ubuntu Medical Supplies.
Credit that has been extended to a 'CLIENT' will have an expiry
date (decided upon by Ubuntu Medical Supplies within reason)
and cannot be redeemed for cash / purchase of equipment /
consumables or products.
Credit can be used for diagnostics, servicing and calibration of
equipment (excluding accessories) and selected repairs.